Case study

Momo Studio: Building client relationship with trust

 

“After using my previous printers for 5 years, this is a jump I wish I had made sooner”

Pete Edmondston, Owner of Momo Studio

Momo Studio is a design and digital marketing studio based in Leeds with over 20 years of experience. They work on the design requirements of new start-ups as well as prominent companies like Asda and DHL. Momo Studio takes pride in their customer relationships and will offer support whenever they can, so when their clients need support with getting their labels or stickers printed, they know how important a strong print relationship can have to their quality of their output, and loyalty of their customers.

After working with their previous printer for over five years, they came across a unique client issue where the sizing and quantity required just couldn’t be matched. The text on the labels was so small that the quality and finish needed to be extremely high for it to remain readable. If it wasn’t for these circumstances, the Label Solutions team would not have been brought in. Not only was the quality and finish matched to an extremely high level, but Pete was thrilled in “being able to pass on savings to the client”. Another positive why Momo Studio continues to work with us is their ability to “build trust knowing I try to get them the best price where possible”.

In describing the value of the support Pete has received from the Label Solutions team, he said “they have been professional, friendly and extremely helpful with regards to getting questions answered straight away and even offering advice I hadn’t thought of to make the product better. Steve and the team have helped guide me through their process from the beginning. The quality is superb from the print and support down to the packaging and delivery.” We proudly helped to create quality e juice bottle labels.

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